Yearly maintenance services
Level 1
System Monitor
- Basic Security
- Server and infrastructure management and maintenance.
- Database & system files - monitoring, maintenance & clean up
- Bug fixes
- Plugin updates
- Theme updates
Level 2
Performance & Security
- Everything in Level 1
- Premium Security
- Performance Optimization
- Emergency support
- Regular Data backups
- Technical support
- Design fixes
- Monitoring and reporting (including performance analytics)
Level 3
Feature work
- Everything in Level 2
- User training (including Q&A sessions)
- Design and implementation of new features (within the scope of tech stack)
- Site improvement planning and proposals
- Data entry (reasonable monthly records)